Privacy Policy

Cornwall Conveniences is committed to respecting and protecting your privacy. We've structured our web sites so that, in general, you can visit Cornwall Conveniences, on the Web without identifying yourself or revealing any personal information.

Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Cornwall Conveniences.

Cornwall Conveniences provides this Online Privacy Statement to make you aware of our Privacy Statement, practices and of the choices you can make about the way your information is collected and used.

We will only collect sufficient information from you to allow us to communicate with you in an appropriate way. This information will include your name and contact details as appropriate.

Cornwall Conveniences uses your information to better understand your needs and provide you with better service. Specifically, we use your information to communicate back to you, to update you on service and benefits, and to personalise our web site for you.

Cornwall Conveniences will not sell, rent, or lease your personally identifiable information to others. Unless we are required by law, we will only share the personal data you provide online with other closely related entities and/or business partners who are acting on our behalf for the uses described above.

Cornwall Conveniences will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first requesting your permission.

Links to third party web sites on the site are provided solely as a convenience to you. If you use these links, you will leave the Cornwall Conveniences site. Cornwall Conveniences has not reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their Privacy Statement. Thus, Cornwall Conveniences does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do so at your own risk.

Cornwall Conveniences is committed to ensuring the security of your information. To prevent unauthorised access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Email enquiries are transmitted by insecure means and stored off-line.

GDPR Regulations.

In light of the new GDPR regulations coming into effect we wanted to explain what this means to you as a customer or previous customer of Cornwall Conveniences Ltd and to explain what information we store and what it is used for.

In most cases we will only hold information that we need in order to provide you with the products & services you receive from us such as your name, invoicing/delivery/site details, contact number and email address.

The information we collect is stored for internal record keeping as per HMRC guidelines.

We store information that is provided to us through an enquiry form on our website or that you have given us in an email or over the phone in order to provide you with a quotation or advice.

We do share your name, address and contact number with our drivers in order for them to deliver the product or service to you.

We do not share any information outside of the UK.

If you are the organiser of a regular event we may contact you on the email address or telephone number provided to confirm if our services will be required for the next event.

Your information is held securely on our one computer and not linked to a network of computers. Our computer security software is regularly updated and maintained. We process all data through Xero accounting software which is fully password protected at all times.

Please be assured that we take your privacy very seriously and we only use your personal information to administer your account. We will not share your information for marketing with any other companies. We will not sell or distribute your personal information unless we are required by law to a person authorised to obtain data under a specific legislation.